Shipping policy

Welcome to our Shipping Policy. This policy outlines shipping methods, processing times, cut-off hours, and related information for orders placed on our website.

1. Definitions
- Business Days: Monday through Friday, excluding public holidays.

- Cut-off Time: 9:00 AM Pacific Time (PT) on business days.

2. Amazon Purchases
When you purchase via our Amazon storefront, fulfillment depends on Amazon’s Prime /standard shipping options.

2.1 Fulfilled by Amazon, FBA
- Fulfillment & Shipping: Shipped from Amazon fulfillment centers.

- Shipping Speeds: Subject to Amazon’s Prime/standard shipping options.

- Delivery Estimates: Varies by your Prime eligibility, location, and chosen shipping
speed.

- Tracking & Support: Provided via Amazon’s shipment notifications and customer
support portal.

Note: Any questions about shipping times, delays, or delivery issues for Large Pack orders should be directed to Amazon Customer Service.

4. International Shipping
- We currently ship only within the continental United States.

5. Public Holidays & Weekends
-FBA orders do not process or ship on U.S. federal public holidays. Refer to the U.S.
federal holiday calendar for observed dates.

6. Order Tracking & Support
- Amazon FBA orders: Tracking and support via your Amazon account.

7. Returns & Exchanges
- Please review our Returns Policy for details on returns, exchanges, and refunds.