Pro Natura Gesellschaft für gesunde Ernährung mbH (hereinafter “Pro Natura”, “us”, “we”, or “our”) has created this Privacy Policy to explain our privacy practices for the website www.lactrase.com (the “Website”): how information is collected, how we use it, when we may disclose it to third parties, and the rights and options available to you.
This Privacy Policy applies only to information we collect through the Website and does not apply to information we collect from other sources (e.g., public databases, providers of demographic information, joint marketing partners, social media platforms, people you are connected with on social media, and other third parties).
Together with the Terms of Use posted on our Website, this Privacy Policy sets forth the general rules governing your use of the Website. Depending on your activities, you may be required to agree to additional terms and conditions.
Your use of this Website signifies your consent to and agreement with this Privacy Policy. Please read it carefully. If you do not agree with its provisions, do not use the Website.
Our Website is intended for users who are 18 years of age or older and who reside or are located in the United States.
We only collect information that you agree to provide to us via your explicit consent when you use the Website.
We may also collect potentially personally-identifying information such as Internet Protocol (IP) addresses for logged-in users and for users leaving comments on https://www.lactrase.com blog posts. Pro Natura only discloses logged-in user and commenter IP addresses under the circumstances described in this policy.
If you provide us with personal information about another individual, you represent and warrant that you have the legal authority to do so and permit us to use that information in accordance with this Privacy Policy.
Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. This helps us understand how visitors use the Website. From time to time we may release non-personally-identifying information in the aggregate (e.g., a report on usage trends for internal use).
Certain visitors choose to interact with the Website in ways that require us to gather personally-identifying information. The amount and type depend on the nature of the interaction. For example, visitors who sign up for our blog at https://www.lactrase.com may be asked to provide a username and email address.
Pro Natura does not disclose personal information collected from your use of the Website to other people or companies, except as otherwise described in this policy.
We store the information you provide and the information we collect about your activity on the Website in our database (the “Database”). In addition to using your information to provide you with information you request, we may use it for the purposes described in this policy.
You may opt out of emails, updates, and correspondence at any time. Each electronic communication includes an UNSUBSCRIBE option so you can opt out at any time. You may also contact us directly with an opt-out request using one of the methods in the Contact Information section below.
The security of your personal information is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to safeguard your personal information, we cannot guarantee its absolute security. If a breach occurs, we will notify you without unreasonable delay.
If you believe any information you shared with us or the security of the Website has been compromised, please notify us immediately using the Contact Information section below.
Ads appearing on our Website may be delivered by advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time an advertisement is sent, in order to compile information and deliver targeted advertisements believed to be of most interest to you. This Privacy Policy covers only the use of cookies by lactrase.com and does not cover the use of cookies by any advertisers.
Our Website may contain links to external sites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites, products, or services.
To enrich your online experience, we may use cookies and other technologies to display personalized content and appropriate advertising, and to store your preferences on your device.
A cookie is a string of information that a website stores on a visitor’s device and that the visitor’s browser provides to the website on each return visit. lactrase.com uses cookies to identify and track visitors, their usage of https://www.lactrase.com, and their access preferences. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this Website, with the drawback that certain features of the Website may not function properly without them.
By continuing to navigate our Website without changing your cookie settings, you acknowledge and agree to lactrase.com’s use of cookies.
We provide the Website as a general informational site. Pro Natura is not liable for any claim resulting from the use of material or information on the Website. Pursuant to the DMCA, if you believe unauthorized material has been posted on the Website, please notify us by mail at:
Pro Natura Gesellschaft für gesunde Ernährung mbH
Konrad-Adenauer-Allee 8-10
61118 Bad Vilbel
Germany
or by email at info@pro-natura-gmbh.de with the subject line “Copyright.”
The DMCA notice must include: (i) a detailed description of the alleged infringement; (ii) the copyright owner’s name or who otherwise retains authorized use; (iii) the URL(s) where the alleged infringement is located; (iv) a statement indicating your authorization to file a DMCA complaint; (v) how you may be contacted; and (vi) the following statement:
“I have a good faith belief that use of the copyrighted material described above is not authorized by the copyright owner or its agent, nor is such use otherwise permissible under law. I declare, under penalty of perjury, that the information presented herein is accurate, that I am authorized to represent the copyright holder, and I have a good faith belief that the use is infringing.”
We comply with the Children’s Online Privacy Protection Act (COPPA). Our Website is not designed or directed to collect information from individuals under the age of 13, and we request that individuals under 13 not disclose or send us their personal data.
The Website does not respond to browser-based Do Not Track requests or signals.
Pro Natura may change the terms of this Privacy Policy from time to time at its sole discretion. Modifications become effective immediately upon posting, or as required by law. If changes are material, we will provide notification by prominently posting an updated Privacy Policy on the Website or by sending you an email or other notification. We encourage visitors to check this page frequently. Your continued use of the Website after any change constitutes acceptance of that change.
December 28, 2018
Please contact us with any questions about this Privacy Policy, or to make any request concerning personal information and data collected by Pro Natura in connection with your use of the Website.
Pro Natura Gesellschaft für gesunde Ernährung mbH
Konrad-Adenauer-Allee 8-10
61118 Bad Vilbel
Germany
Pro Natura Gesellschaft für gesunde Ernährung mbH (hereinafter “Pro Natura”, “us”, “we”, or “our”) has created this Privacy Policy to explain our privacy practices for the website www.lactrase.com (the “Website”). It is governed primarily by the EU General Data Protection Regulation (GDPR) and the German Telecommunications Digital Services Data Protection Act (TDDDG).
The following information provides an easy-to-navigate overview of what happens with your personal data when you visit this Website. The term “personal data” comprises all data that can be used to personally identify you. Detailed information follows in the sections below.
Data on this Website is processed by the operator of the Website, whose contact details are available in the “Controller / Contact Information” section below.
We collect your data when you share it with us — for example, information you enter into a contact form. Other data is recorded by our IT systems automatically or after you consent during your visit. This comprises primarily technical information (e.g., web browser, operating system, or the time the site was accessed) and is recorded automatically when you access the Website.
Part of the information is collected to guarantee the error-free provision of the Website. Other data may be used to analyze your user patterns. Where contracts can be concluded or initiated via the Website, transmitted data is also processed for contract offers, orders, or other enquiries.
You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without charge. You also have the right to demand that your data be rectified or erased. If you have consented to data processing, you may revoke that consent at any time, which affects all future processing. You also have the right to demand that processing be restricted under certain circumstances, and the right to lodge a complaint with the competent supervisory authority. Please contact us at any time with questions.
Your browsing patterns may be statistically analyzed when you visit this Website, primarily via analysis programs. Detailed information about these programs is provided in the sections below.
We host the content of our Website with the following provider:
The provider is ALL-INKL.COM – Neue Medien Münnich, owner: René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany (hereinafter “All-Inkl”). For details, see All-Inkl’s privacy policy: https://all-inkl.com/datenschutzinformationen/.
The use of All-Inkl is based on Art. 6(1)(f) GDPR — we have a legitimate interest in the reliable presentation of our Website. Where appropriate consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting). This consent can be revoked at any time.
We have concluded a data processing agreement (DPA) for the use of the above service — a contract mandated by data privacy law that guarantees the provider processes personal data of our visitors only on our instructions and in compliance with the GDPR.
The operators of this Website take the protection of your personal data very seriously. We treat your personal data as confidential and handle it in compliance with statutory data protection regulations and this policy. Please note that data transmission over the Internet (e.g., email) may have security gaps; complete protection against third-party access is not possible.
The data processing controller on this Website is:
Pro Natura Gesellschaft für gesunde Ernährung mbH
Konrad-Adenauer-Allee 8-10
61118 Bad Vilbel
Germany
Phone: +49 (0)6101 80272910
Email: info(at)lactrase(.)de
The controller is the natural person or legal entity that, alone or jointly with others, determines the purposes of and means for the processing of personal data.
Unless a more specific storage period is stated in this policy, your personal data remains with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent, your data will be deleted unless we have other legally permissible reasons for retention (e.g., tax or commercial law retention periods); in that case, deletion takes place once those reasons cease to apply.
Where you have consented, we process your personal data on the basis of Art. 6(1)(a) GDPR, or Art. 9(2)(a) GDPR where special categories of data under Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or to access to information on your device, processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. Where your data is required to fulfil a contract or to carry out pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. Where required to fulfil a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Processing may also be carried out on the basis of our legitimate interest under Art. 6(1)(f) GDPR. The relevant legal basis in each individual case is stated in the applicable section of this policy.
In the course of our business we cooperate with various external parties, which sometimes requires the transfer of personal data. We disclose personal data to external parties only where required to fulfil a contract, where legally obligated (e.g., disclosure to tax authorities), where we have a legitimate interest under Art. 6(1)(f) GDPR, or where another legal basis permits. When using processors, we disclose personal data only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Many data processing operations are only possible with your express consent. You may revoke consent already given at any time. This does not affect the lawfulness of any data collection that occurred before your revocation.
Where data is processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data on grounds arising from your particular situation, including profiling based on those provisions. To determine the legal basis on which processing is based, please consult this policy. If you object, we will no longer process the affected personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims (Art. 21(1) GDPR).
Where your personal data is processed for direct advertising, you have the right to object at any time to processing for such advertising, including profiling associated with it. If you object, your personal data will no longer be used for direct advertising (Art. 21(2) GDPR).
In the event of GDPR violations, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work, or the place of the alleged violation. This right is without prejudice to any other administrative or judicial remedy.
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. Direct transfer to another controller will be carried out only where technically feasible.
Within the scope of applicable statutory provisions, you have the right to obtain information about your archived personal data, its source and recipients, and the purpose of processing, at any time, and where applicable to have that data rectified or erased. Please contact us at any time with questions.
You have the right to demand that we restrict the processing of your personal data. This right applies where: you dispute the accuracy of your data (for the period we need to verify it); processing is unlawful and you request restriction instead of erasure; we no longer need the data but you need it to establish, exercise or defend legal claims; or you have objected under Art. 21(1) GDPR and it has not yet been determined whose interests prevail. Where processing is restricted, such data — apart from its storage — may only be processed with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural or legal person, or for important public interest reasons of the EU or a member state.
For security reasons and to protect the transmission of confidential content (such as orders or inquiries you submit to us), this Website uses SSL or TLS encryption. You can recognize an encrypted connection when the browser address line switches from “http://” to “https://” and by the lock icon in the browser line. When encryption is active, data you transmit to us cannot be read by third parties.
Our Website uses cookies — small data packages that do not damage your device. They are stored temporarily for a session (session cookies) or permanently until you delete them or your browser removes them (permanent cookies). Cookies can be issued by us (first-party cookies) or by third parties (third-party cookies), which enable the integration of certain third-party services (e.g., payment services).
Many cookies are technically essential, since certain functions would not work without them (e.g., the shopping cart or video display). Others are used to analyze user behavior or for promotional purposes. Cookies necessary for electronic communications, for functions you have requested, or for the optimization of the Website are stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. Where your consent to the storage of cookies and similar recognition technologies has been requested, processing occurs exclusively on the basis of that consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG) and may be revoked at any time.
You can set your browser to notify you when cookies are placed, to accept cookies only in specific cases, to refuse cookies generally, or to delete cookies automatically when the browser closes. If cookies are deactivated, the functions of this Website may be limited. Further information about specific cookies and services is provided in this policy.
Our Website uses Real Cookie Banner’s consent technology to obtain and document your consent for the storage of certain cookies or the use of specific technologies in a data-protection-compliant manner. The provider is devowl.io GmbH, Tannet 12, 94539 Grafling, Germany. Real Cookie Banner is installed locally on our servers, so no connection to the provider’s servers is established. It stores a cookie in your browser to record the consent you grant or revoke. This data is stored until you ask us to delete it, revoke your consent, or the purpose of archiving no longer exists, subject to mandatory statutory retention periods. Legal basis: Art. 6(1)(c) GDPR.
The provider of this Website automatically collects and stores information in server log files, which your browser transmits automatically. This comprises: the type and version of browser used, the operating system used, the referrer URL, the hostname of the accessing computer, the time of the server request, and the IP address. This data is not merged with other data sources.
This data is recorded on the basis of Art. 6(1)(f) GDPR — the operator has a legitimate interest in the technically error-free depiction and optimization of its website, which requires the recording of server log files.
If you submit inquiries via our contact form, the information provided (including any contact details) is stored to handle your inquiry and any follow-up questions. We do not share this information without your consent. Legal basis: Art. 6(1)(b) GDPR where your request relates to a contract or pre-contractual measures; otherwise our legitimate interest in effectively handling requests (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR) where requested, revocable at any time. This information remains with us until you ask us to delete it, revoke consent, or the purpose no longer applies, subject to mandatory retention periods.
If you contact us by email, telephone, or fax, your request and all resulting personal data (name, request) is stored and processed to handle your request. We do not pass this on without your consent. Legal basis: Art. 6(1)(b) GDPR where related to a contract or pre-contractual measures; otherwise our legitimate interest in effective handling (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR), revocable at any time. Data remains with us until you request deletion, revoke consent, or the purpose lapses, subject to statutory retention periods.
Several tools below transfer data to Google in the United States. Each provider is certified under the EU-US Data Privacy Framework (DPF) (see https://www.dataprivacyframework.gov/participant/5780), and, where applicable, transfers are additionally based on the European Commission’s Standard Contractual Clauses (SCC).
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The Google Tag Manager lets us integrate tracking or statistical tools on our Website. It does not itself create user profiles, store cookies, or carry out independent analyses; it only manages the integrated tools. However, it collects your IP address, which may also be transferred to Google’s parent company in the United States. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in quick and uncomplicated integration and administration of tools); where consent has been obtained, exclusively Art. 6(1)(a) GDPR and § 25(1) TDDDG.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics lets us analyze visitor behavior — pages accessed, time on page, operating system, origin, and mouse, scroll, and click activity — assigned to the respective device (not to a user ID). It uses recognition technologies (e.g., cookies or device fingerprinting), and the recorded information is generally transferred to a Google server in the United States. Legal basis: your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG, revocable at any time. Transfers to the US are based on the European Commission’s SCC (https://business.safety.google/adscontrollerterms/sccs/).
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads lets us display ads in Google search or on third-party websites based on search terms (keyword targeting) or on user data held by Google (target-group targeting). We can analyze these data quantitatively (e.g., which search terms displayed our ads and how many led to clicks). Legal basis: your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG, revocable at any time. Transfers to the US are based on the SCC (https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/).
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads Remarketing lets us assign people who interact with our offering to target groups in order to display interest-based advertising within the Google network (remarketing/retargeting), including across your devices. If you have a Google account, you can object to personalized advertising at https://adssettings.google.com/anonymous?hl=de. Legal basis: your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG, revocable at any time. More information: https://policies.google.com/technologies/ads?hl=en.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Conversion Tracking lets us recognize whether users complete certain actions (e.g., which buttons are clicked, which products are reviewed or purchased) in order to compile conversion statistics. We do not receive information that would personally identify users; Google uses cookies or comparable technologies for identification. Legal basis: your consent under Art. 6(1)(a) GDPR and § 25(1) TDDDG, revocable at any time. More information: https://policies.google.com/privacy?hl=en.
Pro Natura may change the terms of this Privacy Policy from time to time. Modifications become effective immediately upon posting, or as required by law. If changes are material, we will provide notification by prominently posting an updated Privacy Policy on the Website or by other appropriate means. We encourage visitors to check this page frequently.
Please contact us with any questions about this Privacy Policy, or to make any request concerning personal information and data collected by Pro Natura in connection with your use of the Website.
Pro Natura Gesellschaft für gesunde Ernährung mbH
Konrad-Adenauer-Allee 8-10
61118 Bad Vilbel
Germany
The above entity is the data processing controller for this Website — the natural or legal person that determines the purposes and means of processing personal data.
The following table shows the lactose content of common dairy products. You should test for yourself which amount of Lactrase® is sufficient for you. We recommend starting with two capsules or mini-tablets of Lactrase® 3300 or one capsule or mini-tablet of Lactrase® 6000 per 5 g of lactose in the meal.
| Food | Serving size | Ø Lactose per serving size | Recommended FCC units |
|---|---|---|---|
| Cow milk | 200 ml | 9,8 g | 6.000 |
| Buttermilk | 500 g | 18,8 g | 11.500 |
| Whey, whey drinks | 200 ml | 7,2 g | 4.500 |
| Condensed milk | 15 g | 1,4 g | 1.000 |
| Cream, cream (sweet, sour) | 50 g | 1,6 g | 1.000 |
| Creme fraiche | 50 g | 1,4 g | 1.000 |
| Yogurt | 150 g | 7,0 g | 4.500 |
| Low-fat curd cheese | 200 g | 8,2 g | 5.000 |
| Cottage cheese | 50 g | 1,3 g | 1.000 |
| Kefir | 200 g | 9,5 g | 6.000 |
| Ice cream (with milk) | 75 g (1 scoop) | 4,5 g | 3.000 |
| Cream cheese | 50 g | 0,9 g | 500 |
| Processed cheese | 50 g | 2,3 g | 1.500 |
| Butter | 25 g | 0,1 g | 50 |
